Website Accessibility Statement
- Purpose
You and Me Counselling aim to provide counselling services that is available to all children/young people and their families experiencing Mental Health issues, such as Depression, Self-harm, Social Anxiety, Parental Separation/Divorce, Anger Management, Abuse. - Scope
This policy applies to all digital and printed documents produced or maintained by You and Me Counselling, including but not limited to reports, newsletters, and promotional materials.
You and Me Counselling is committed to providing a website that is inclusive and accessible to everyone, regardless of ability or needs.
New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible. - Compliance with WCAG
We aim to ensure that all pages on our website conform to the Level AA standard of the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines help us make sure that our website is always accessible and user-friendly for everyone. - How we are making our website accessible
Our site has been designed by following World Wide Web Consortium (W3C) standards, the suggested best practice. We have built our pages to comply with the standards and guidelines available and strive to continue extending this compliance. - Language
• All text is written in plain English and is clear and concise
• Acronyms are given a complete definition when we use them for the first time on a page
• Pages have clear and descriptive titles
• Paragraphs and sentences are kept short and direct - Structure
• Headings and sub-headings are clear and in the correct size
• Text is aligned to the left side of pages
• Bullet points and numbers are included to make content scannable and break up text - Format
• All links have descriptive names
• Provide alternative (alt) text for all images - Accessibility on your device
Your accessibility preferences can be changed to work on different devices and with other technologies. We have looked at the most common devices and technology brands and outlined how you can make these changes to suit your personal needs:
• Help with using your computer, tablet or phone
• Apple Accessibility Support
• Google Accessibility Support
• Microsoft Accessibility Support - Accessibility on your browser
Our website has been built to display correctly on the following common browsers:
• Firefox
• Chrome
• Edge
• Safari
If you need to improve your browser experience, you can change this within the browser settings. - Technical information about the accessibility of our documents
You and Me Counselling is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
If you are having trouble using the You and Me Counselling website or any of our affiliated sites, please contact us and we will be happy to support you.
Contact us: You and Me Counselling, 24th North Street, Hornchurch, RM11 1QX.
Email: info@youandmecounselling.org.uk
Date of Adoption: 4th January 2024
Date of Last Review: March 2025
Review date: January 2028